Privacy Policy

By visiting royalvelvets.com (the "Site"), which is the property of Royal Velvets (the "Company"), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site.

Throughout the Site we have developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit the site and provide us with information. This Privacy Notice is posted to demonstrate our leadership in online security and customer service practices. We treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.

1. Personal Information Collected By Website

The Site uses information that we collect from our visitors and customers to personalize and improve your visit and shopping experience at the Site.

Orders: If you place an order through the Site, you will be required to provide contact, billing, and payment information.

2. Use of Information Collected By Use

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.

3. Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose your Personal Information to anyone.

Fraud Prevention: We use a third party service provider to assist us with preventing and monitoring fraudulent activity on the Site.

Shippers: If you make a purchase through the Site, your name, telephone number, and shipping information must be provided to third party shippers such as UPS, FedEx and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal processes. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

4. Security

We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request, and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.

You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

5. Limitations On Liability

In no event will the Company or it's parent, affiliates, licensees, or any party involved in creating, producing, or delivering the Site or it's products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special, or punitive damages arising out of your access, use, or inability to use the Site, on in connection with any failure or performance, error, omission, interruption, defect, delay in operation, or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the Site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the Company or it's affiliates or any other party has been advised of the possibility of such damages.

6. Guaranteed in stock

If our suppliers have the product available in their U.S. warehouse for sale then we have the product available to you.

Your Privacy, Our Priority